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involved both outreach into the business community and governance over
what was submitted. (The real-world knowledge capture example used later in
this chapter is from this glossary project.)
6.3 The Corporate Knowledge Base
6.3.1 The Corporate Glossary: Beginning of a Knowledge Base
In Chapter 4, we discussed the importance of well-defined terminology and
standard vocabulary in an enterprise. The glossary is also a great place to
begin a knowledge capture initiative and to start encouraging businesspeople
to contribute their expertise.
6.3.2 What Is the Corporate Knowledge Base?
The Carbon-Based Life Form (i.e., human being) is the main repository ...