
Chapter 15 Knowledge Management and Business Metadata
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however, it must be sanctioned by the company and may require training.
The important point here, however, is that mentoring can create vital knowledge
artifacts, but people must be encouraged and possibly trained to do so.
In addition, the artifacts themselves have to be managed. They must
be placed in a location where all who might find them valuable can access
them; even more importantly, the people have to know that they are there.
Delivering business metadata artifacts also takes planning and possibly some
training. Part of the orientation of new employees can include introduction ...