July 2002
Intermediate to advanced
264 pages
8h 28m
English
Content preview from Customer Relationship Management Systems Handbook
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92 Customer Relationship Management Systems Handbook
Data Warehouse Development: One Vendor’s Methodology
One methodology that the CRM project team can follow in the development
of a data warehouse is a process developed by NCR Corporation, which
recommends the following major steps in the implementation process:
Solution readiness — Ensure that the plans and the environment are
complete.
Physical database — Implement the data model into the database man-
agement system.
Data transformation — Build the applications for initial loading and on-
going maintenance of the data warehouse.
Client server application — Prepare the tools needed to access ...
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