Skip to Content
Designed for Use
book

Designed for Use

by Lukas Mathis
June 2011
Intermediate to advanced
344 pages
8h 35m
English
Pragmatic Bookshelf
Content preview from Designed for Use

Job Shadowing

Since people don’t know what they want, a good approach is to simply observe what they do. The idea of shadowing is to visit users in our target audience at the place where they will use our product. The goal is to find out how our product will help them achieve their goals. This is a bit like doing a usability test, but instead of inviting people to test and telling them what to do, we visit them and observe what they do.

With usability testing, the goal is to find issues with the user interface. When you are shadowing somebody, the goal is to figure out what kind of product to create or how to change your product on a more fundamental level.

  • Are there specific tasks that this person is spending a lot of time on?

  • Is the person ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Designed for Use, 2nd Edition

Designed for Use, 2nd Edition

Lukas Mathis
How to Develop a Great Digital Strategy

How to Develop a Great Digital Strategy

Jeanne W. Ross, Cynthia M. Beath, Ina M. Sebastian
Are You an Authentic Leader or an Authentic Jerk?

Are You an Authentic Leader or an Authentic Jerk?

Hannes Leroy, Michael A. Daniels, Kristin L. Cullen-Lester, Alexandra Gerbasi

Publisher Resources

ISBN: 9781941222980Errata