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Designed for Use
book

Designed for Use

by Lukas Mathis
June 2011
Intermediate to advanced
344 pages
8h 35m
English
Pragmatic Bookshelf
Content preview from Designed for Use

Provide Alternatives

Only a few of your customers might use a particular feature; however, it’s possible that they really rely on it. So, it’s always a good idea to try to provide some kind of alternative. For example, you could contact somebody who creates a product that could replace the feature you’re removing and try to negotiate a discount for your existing users.

When the people at Bohemian Coding[132] wanted to remove the bitmap features from their application DrawIt, they contacted Flying Meat’s Gus Mueller.[133] They were able to work out a deal, and every DrawIt customer got a free copy of Flying Meat’s image editor Acorn. Bohemian Coding’s Pieter Omvlee told me this:

The feedback I got was mixed. Some people were happy with the improvements ...

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Publisher Resources

ISBN: 9781941222980Errata