June 2011
Intermediate to advanced
344 pages
8h 35m
English
Depending on your product, it may make sense to make activities the focal point of your design process.
Do user research to find out what activities you need to support, but don’t design the activities themselves for specific people.
Be critical when evaluating user feedback. Sometimes, making your product better for a specific audience makes it worse for everybody else.
Keep in mind that people have the capacity to adapt to your product; you don’t always need to adapt your product to them.
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