June 2011
Intermediate to advanced
344 pages
8h 35m
English
Don’t interrupt people. It makes them less happy and less productive, and it’s not polite.
Make decisions for your users, rather than asking them questions.
If you can’t make decisions for your users, ask everything you need to know once, rather than interrupting them every time you come up with a new question you need to ask.
If there is something you really need to tell people, at least make sure it’s as nonintrusive as possible so that they can deal with it in their own time frame.
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