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Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations by David M. Noer

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4.14. Lack of Strategic Direction

The following quotations illustrate deeply felt concerns, expressed primarily by executives and managers, over the perceived lack of strategic direction and the gap between the strategy planners and the implementers:

  • "We focus really well on what we're going to do tomorrow, and we're going to try and make it through this year, and we're going to have a profitable year, and the bankers are going to be happy, and Wall Street is going to be happy. But where are we going? What is the direction? I understand the total quality processes and all of that. What I don't understand is what the future is. I don't understand how many more business segments are going to be pulled off because we had this problem. What does ...

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