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Managers as Mentors, 3rd Edition by Marshall Goldsmith, Chip R. Bell

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SurrenderingAcceptingGiftingExtending

PART 4GIFTING—THE MAIN EVENT

Generosity is not giving me that which I need more than you do, but it is giving me that which you need more than I do.

Khalil Gibran

Gifting is an assertive stance, not a reciprocal one. True gifting is the expression of abundance without any expectation of a gesture in response. And it is a deliberate and intentional action rather than simply a personality trait or kind manner. When gifting happens, the world moves in response.

Steve Curtin is a successful customer service consultant and a friend of ours. He tells a great story about the power of gifting. His seven-year-old’s soccer team went to a frozen yogurt shop for some treats after a game. We’ll let Steve tell his story. ...

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