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Managers as Mentors, 3rd Edition by Marshall Goldsmith, Chip R. Bell

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The Climax: Insight through Resolution

The story’s climax is essentially a punch line with a lesson. Of course, the lesson is usually longer than the typical punch line of a joke.

The climax is more than just an ending. It’s a resolution that can be used as a tool for helping the protégé to learn. The storyteller instructs through resolution, and the protégé allows his or her need for resolution to lead to the learning. The climax must clearly fit the challenge and also carry the protégé in new and somewhat unexpected directions.

If a story were mapped out, the climax would reside on the other side of the gaps created by the challenge. It the listener leaps over the gaps, thus eliminating the dissonance, he or she experiences insight and learning. ...

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