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Managers as Mentors, 3rd Edition by Marshall Goldsmith, Chip R. Bell

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Use Raffle Listening: Focus on Focus

We have all been to a raffle! When it comes time to draw a name or ticket number, even the biggest blabbermouth present will stop verbosity to hear the verdict. Great mentors get focused and stay focused. When listening is their goal, they make it the priority. They do not let anything distract. A wise leader once said, “There are no individuals at work more important to your success than your employees—not your boss, not your customers, not your vendors. When an employee needs you to listen, pretend you just got a gift of five minutes with your greatest hero. For me, it’s Abraham Lincoln.” What a great concept! Think about it. If you could have five minutes—and only five minutes—with Moses, Mozart, or Mother ...

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