O'Reilly logo

Managers as Mentors, 3rd Edition by Marshall Goldsmith, Chip R. Bell

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Invitation # 2: Judgment-Free Communication

Anatomy experts tell us that courage occurs physiologically when the circuits in the thinking portion of the brain—the cerebral cortex—turn on and restrain or curb the overexcited emotional center of the brain. This means that rather than being emotionally stymied, clear thinking directs action even in the face of risks.

Mentors see the opportunities for collective exploration as chances to make good even better. Focusing on their role as the conveyor of wisdom, mentors have a confident view and see no minefields of emotional loss. However, protégés enter collective exploration looking up at a setting filled with the possibility for failure. In their mind’s eye they witness extremely foolish comments ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required