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Managers as Mentors, 3rd Edition by Marshall Goldsmith, Chip R. Bell

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Giving Advice Without Getting Resistance

Advice giving works only in the context of learning—that is, when you are offering advice because you believe that the protégé’s performance will be improved if his knowledge or skill is enhanced. This is important, because for advice giving truly to work, you must be ready for the protégé to choose not to take your advice. If the protégé has no real choice about honoring your advice, then you should simply give a directive and be done with it. Couching your requirement as advice is manipulative and will only foster distrust and resentment.

There are four steps for making your advice giving more powerful and more productive. Pay attention to the sequence; it is crucial to your success.

Step 1: Clearly ...

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