December 2014
Beginner to intermediate
706 pages
24h 45m
German
Content preview from Marketing-Management in der Hotellerie, 3rd Edition
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Qualitätsmanagement derThe Ritz-Carlton Hotel Company, L.L.C.
Mit dem Hotel The Ritz-Carlton, Boston beginnt die Geschichte der Hotelgruppe. Noch heute dienen der hohe Servicestandard, die Gastronomie und übrigen Einrichtungen dieses Bostoner Wahrzeichens als Maßstab für alle Ritz-Carlton Hotels und Resorts weltweit. Das Bostoner Erbe wiederum beginnt mit dem „König der Hoteliers und dem Hotelier der Könige“ César Ritz. Sein Verständnis von Dienstleistung und die Innovationen in seinen Häusern The Ritz in Paris und The Carlton in London definierten die Luxushotellerie in Europa neu.
The Ritz-Carlton, Boston
Edward N. Wyner, ein Bostoner Immobilienentwickler, wurde 1927 von Bürgermeister Curley gebeten, ein ...
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