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Mastering Office 365 Administration by Alara Rogers, Nikkia Carter, Thomas Carpe

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Holidays

You may add certain days that are an exception to the normal schedule. During the specified times, the system can play a different message and follow alternate rules. The usual options for audio and call handling are present, except without the menu. For example, you might choose to forward calls to a different department's auto-attendant or simply disconnect. 

It is possible to have multiple holidays and even assign multiple date ranges per holiday. One nice feature is that you can choose a specific time for the beginning and end of a holiday, so you can start the holiday message at 3 p.m. when closing early for Thanksgiving weekend. 

There is one thing to watch out for—the button to save an individual holiday is at the bottom of ...

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