Importing Operations Manager configuration items

This recipe will show you how to set up the Operations Manager connector, which will allow you to import information such as (server IP addresses, SQL databases, and distributed application information from your operations manager system) as CIs within Service Manager.

Getting ready

Before you set up the connector you will need an account within your Active Directory forest for the connector that has the following permissions:

  • Operations Manager - operator privileges
  • Service Manager - advanced operator

For the Operations Manager connector to know what to synchronize with Service Manager, it is required that the management packs containing the classes that define the information are imported into Service ...

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