This recipe will walk you through the steps of using Report Builder 3.0 to create new reports for Service Manager. We will also show you how to create a custom folder structure in SQL Server Reporting Services to store your reports in.
Although Report Builder offers a visual wizard for creating the queries that will be used for retrieving data from the Service Manager Data Warehouse database, it is hardly possible to work with reporting effectively without at least knowing the basics of the SQL used for querying relational databases.
Furthermore, you will need to get familiar with the database model of the
DWDataMart database. Please refer to the Understanding the Service Manager Data Warehouse data ...