What's new in Service Manager 2016?

In this recipe, we will be discussing the important new features and fixes in Service Manager 2016. We will only cover changes that were introduced since the first release of Service Manager 2012 R2 (version number 7.5.3079.0).

If you want to read about the changes between Service Manager 2012 and Service Manager 2012 R2, please refer to the following online resource:


The chapter lists the important changes per Update Rollup. For a complete list of all changes, please refer to the following web resources:

Update Rollup 2: https://support.microsoft.com/en-us/kb/2904710

Update Rollup 3: https://support.microsoft.com/en-us/kb/2962041 ...

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