System Center 2016 Service Manager has a role-based security model for its Self-Service Portal. This recipe discusses the security delegation configuration required to implement this model for an organization.
You need to have successfully installed the SCSM product, are a user in SCSM Administrators role and have the SCSM console open.
You need to have created at least one Service Offering or Request Offering as discussed by following the task steps in the Creating Service Catalog Service Offerings or Creating Service Catalog Request offerings recipes in Chapter 5, Deploying Service Request Fulfillment.
Here are the steps to create a self-service catalog security role: ...