Let's walk through the steps:
- From Setup, open Object Manager and click on Account.
- On the left sidebar, click Fields & Relationships.
- Click New.
- Choose the Roll-Up Summary field type, and click Next.
- For Field Label, enter Sum of Opportunities and click Next.
- The Summarized Object is the detail object that you want to summarize. Choose Opportunity.
- Choose the Count summary type and choose Filter Criteria = Won equals True.
- Click Next, Next, and Save:
- Create an Account report and use the No of Won Opportunity field as the report filter; let's name it Customer with No Won Opportunities:
This report shows us that ...