August 2017
Beginner to intermediate
402 pages
8h 32m
English
This chapter will give you a general overview of the Salesforce cloud technology including the benefits of the Cloud Platform, the introduction of Salesforce Lightning Experience, extending Salesforce beyond Customer relationship management (CRM), and navigating Salesforce reports and dashboards. We will also touch on the Salesforce architecture, Setup menu, and Lightning Experience user interface.
This chapter contains information that applies to both business users and Salesforce system administrators. Some topics in this chapter discuss features specific for the system administrator, but the business user might find it interesting to have a better understanding of the Salesforce architecture. ...
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