
GETTING A LITTLE HELP FROM YOUR FRIENDS 155
sources or will it instead view your approach as threatening and
therefore make it defensive?
2. Negotiation Support. In this role, the third person may un-
dertake a variety of tasks in support of your negotiation, such as
public relations, translation, media relations, or research. It is well
to remember that you need to manage and monitor these support-
ing services carefully, for they can complicate and even impede an
otherwise effective negotiation if they are not made part of an inte-
grated process.
3. Negotiating Agent. A third person may negotiate on your
behalf with the government department concerned. ...