23 MANAGE ISSUES
An issue is a problem that is affecting your ability to deliver the project successfully. It might be big or small, something that can be fixed in a day or approached with a long-term vision, but all issues will be handled in the same way.
MISSION CRITICAL (PART 2)
Dr Ady James’s spectrometer project did not have an issue management system in place at the outset in 1998. He adopted an informal approach to documenting issues, combined with a close knowledge of his team’s activities and concerns to ensure they were managed effectively. ...
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