27 PLAN FOR HANDOVER INTO PRODUCTION
Project management is by nature a transitory job. You work on a project, it is completed and you move on to something else. Someone else picks up the burden of managing the deliverables on an ongoing basis – using the software, running the new office, or whatever it might be.
As tempting as it is to drop everything and walk away as soon as you’ve received sign off on the project closure document, your responsibilities don’t end there. In fact, the handover to the production operational environment is also part of the project. Often this transfer to operations is done badly and not prepared early enough – if it is done at all.
DEALING WITH A POOR HANDOVER
When Phil Peplow was head of service delivery for ...
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