Chapter 17

Build Out Your Content Playbook

We’re nearing the end. And I’m not going to lie, I’m a little sad about it. Let’s take a moment to celebrate all the amazing work you’ve done so far:

  1. Made the case for content strategy

  2. Set up your team and your organization for success

  3. Synthesized a ton of information and data about your organization, your audiences, your content, and your content processes

  4. Aligned stakeholders on a content compass that will guide all your content work

  5. Designed a user-focused content experience

  6. Determined an approach to make sure your content stays on-strategy

We’ll expand on that last bullet in this chapter. Although this chapter isn’t as lengthy as many of the others, my hope is that it gives you a head start on ...

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