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The Leadership Book, 2nd Edition by Mark Anderson

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Process: making the right things happen at the right time

Successful businesses are managed every step of the way. The effective leader knows that process is the key to making the right things happen at the right time.

Frequency – embedded in operations continuously.

Key participants – all staff.

Leadership rating ****

Objective

‘Process’ describes a planned sequence of events for a given circumstance. The mere suggestion of it may turn many leaders off because it implies an attention to planned detail and structure that may seem the very opposite of the flair and excitement of leadership. Some may believe that detailed process belongs to the realms of technology-intensive engineering or manufacturing.

But consider five, apparently quite ...

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