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The Trophy Kids Grow Up: How the Millennial Generation is Shaking Up the Workplace by Ron Alsop

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6.6. AMBIGUITY 101

Business schools may be able to reduce the stress and anxiety. By adjusting their curriculum and teaching methods, they can help students become more adept at dealing with ambiguous situations. For one thing, they can tone down their emphasis on teamwork and collaborative decision making. They can also assign students more open-ended projects with fewer instructions and less clear-cut outcomes.

Traditional business case studies could provide students with a rich opportunity for creative thinking to resolve prickly management problems. But often the cases come complete with all the relevant information and don't leave much room for independent judgment. Because most case studies are just too tidy, Columbia University's business ...

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