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The Trophy Kids Grow Up: How the Millennial Generation is Shaking Up the Workplace by Ron Alsop

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6.5. GETTING COMFORTABLE WITH THE GRAY

Like Slinghot, many companies are spending more time trying to wean millennials from their need for detailed directions and teach them to deal better with the gray areas of life. At Boston Consulting Group Inc., the management consultants must possess an aptitude for dealing with ambiguity and creating order from scattered information. But the firm finds that some millennials require more than the usual training and structure to learn to handle ambiguity. In training programs conducted before they're sitting across from a client, young consultants must grapple with simulated management problems to become more comfortable working without a paint-by-numbers manual. They learn to develop hypotheses and break ...

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