The Trophy Kids Grow Up: How the Millennial Generation is Shaking Up the Workplace

Chapter 7. Master Jugglers

Jaclyn DeCicco considers herself a member of generation M—that's "M" for multitasking, not millennial. Oh, she's a millennial, too. But she particularly takes pride in declaring herself a "master multitasker." She travels frequently for her job in the university recruiting and relations department at International Business Machines Corp., and she swears she'd never survive if she weren't adept at balancing four or five activities at once.

Here's how she might spend her time at an airport in between business trips: she would be listening in on a teleconference call with her colleagues and manager, catching up on e-mail, responding to half a dozen instant messages, chatting with another IBM employee seated next to her, ...