2
IT’S NOT JUST THE MANAGER, STUPID!
In This Chapter
• Factors Impacting Engagement Data
• Narrow Research
• Poor Survey Design
• Biased Approach
• Engagement Drivers
• Culture
• Success Indicators
• Priority Setting
• Communication
• Innovation
• Talent Acquisition
• Talent Enhancement
• Incentives and Acknowledgement
• Customer-Centered
• Global to Local Lenses
• Why These Drivers Are Important
Most organizations spend time and money collecting employee engagement data each year. In some cases, organizations collect data on a quarterly, or even a monthly, basis. So the natural question is, “What are we getting for that investment?” The unfortunate answer for many organizations is “very little.” I would argue that many of the surveys ...