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Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty
book

Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty

by Brad Federman
August 2009
Intermediate to advanced
256 pages
5h 26m
English
Jossey-Bass
Content preview from Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty

Agendas

Many of us are structured in the way we work. Some of us think in a linear or logic-oriented fashion. Most of us believe there is a right way and wrong way to approach certain tasks and situations. All of these things represent “agendas.” An agenda is a preset approach to something. We have agendas for meetings. A project plan can also be viewed as an agenda. Sometimes an agenda can be a goal, as when a salesperson meets with a client to sell something. Consultants walk into meetings with agendas, such as establishing credibility or adding value to the meeting. There is nothing wrong with having agendas. These approaches, goals, and tools help us create structure and process and serve as plans—a directional compass if you will. The ...
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Publisher Resources

ISBN: 9780470522585