August 2009
Intermediate to advanced
256 pages
5h 26m
English
book
Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty
by Brad Federman
Content preview from Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Challenges of a Distributed Workforce
One of our other clients had a major challenge . . . they had several hundred locations and they wanted to have a consistent culture across all of them. Specifically, they wanted to have a service-based engagement culture at each location. Some of the challenges they faced included:
• The inability to fly each of their managers to a specific location for training.
• Complexity and practicality. If these managers had a difficult time using the training and did not have practical results, they would not continue to use the process.
• Time was a key issue. Managers needed to be around and available. Any training effort that removed them from the employees and customers for an extended period of time would ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.