September 2012
Intermediate to advanced
376 pages
6h 44m
English
Content preview from Key Performance Indicators (KPI)
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16
Operating expense ratio (OER)
Strategic perspective
Financial perspective
Key performance question this indicator helps to answer
How well are we managing our operating expenses?
Why is this indicator important?
Companies incur ongoing costs of running their business including equipment maintenance costs, sales and advertising costs, research and development costs, licence costs, insurance premiums, legal fees, accounting expenses, rent, travel costs, electricity and water rates, IT support, etc. These costs are called operating expenses (OPEX) and encompass all the day-to-day expenses a company needs to pay to operate. This therefore means that the lower a company’s operating expenses are, the more profitable it generally is.
Operating ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.