Index
Google, 11–12
Grant, Richard R., on value of
identity, 75
Gretzky, Wayne, on taking shots,
205
Harley-Davidson Motor Company,
36–37
Harley Owners Group (HOG), 36,
37
The Heart of a Woman (Maya
Angelou), 45
Herbert, George, on friends as mir-
rors, 66
history, personal, 22
HOG, see Harley Owners Group
honesty, 48
iconic brands, 15–16
ignoring change, 5
Ikangaa, Juma, on will to win, 153
I Know Why the Caged Bird Sings
(Maya Angelou), 43
imagination, 2
ImClone, 93
implementation, 197–216
Brand-YOU action plan for,
207–209
commitment to, 204–206
as differentiation point,
203–204
factors for successful, 200–202
at FedEx, 199–200
Julie as example of, 211–216
monitoring/adjusting,
210–211
inclusion, 39
independence, 39–40
inspiration, 182–183
Interbrand Corporation, 78
Internet, ...