Trawling is metaphorically dragging a net—much like a deep-sea trawler’s fishing net—through the customer’s business to learn about and scoop up its requirements. You might think of this as illustrated in Figure P4.1.
Figure P4.1
Trawling is metaphorically dragging a net through your customer’s business to scoop up its requirements.
The requirements you are trawling for are the requirements for a solution to the customer’s business problem. As mentioned before, the problem can be an opportunity, the need to replace a legacy solution that can no longer cope with the demands placed on it, a change to the technology, ...
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