Oracle Application Server Portal Handbook

CHAPTER 2OracleAS Portal Responsibilities within an Organization

Years ago, it was possible for a single, talented individual to be the "guru" of a department within an organization. This individual kept things running pretty smoothly; whether it was closing the month-end in accounting or managing the backup tape system, the guru was always there with a quick answer or a clever solution to whatever thorny problem came his or her way. Even when things did go wrong, the guru was on the job, and most people within the organization could rest easy knowing problems would be eventually resolved.

In most organizations, those days are long gone. As technology, government regulations, and an ever-increasingly competitive marketplace for products, services, ...