Causes and symptoms of ineffective project governance
19
Cause: Issues relating to organizational structure
Possible symptoms include:
• large and ineffective decision-making committees;
• decision-making committees embedded within the organizational
structure;
• a purchaser/provider model that is causing conflict.
Cause: Stakeholder and ownership issues
Possible symptoms include:
• disgruntled stakeholders;
• lack of clarity around decision-making responsibilities;
• confused project ownership;
• ownership residing with the project delivery group rather than
the service delivery business unit.
Case study 1:
Ineffective project governance
Figure 1.1 shows ...