Project Governance

price and it will be necessary for the senior user to bring to the attention

of the other project board members that the higher initial costs of

meeting certain user requirements may well be balanced by lower whole-

of-life costs. The project owner will balance supplier interests and user

interests, as well as costs and quality. The senior user is responsible for

presenting the user case in these discussions.

The senior user will have an active involvement in the development of

user acceptance testing, particularly on ICT projects. The role will also

ensure that user training and user documentation are adequately

addressed.

Meeting these responsibilities ...