June 2011
Intermediate to advanced
279 pages
8h 59m
English
Content preview from Root Cause Analysis, 4th Edition
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Introduction to the Field of Root Cause Analysis 25
3. RCA takes time/we have no time—14%
a. People are too busy due to daily work/problems.
b. Variations on “I’m too busy.”
4. Ill- or misdened RCA processes—12%
a. No agreement on either “how far back” you have to go in your analysis.
b. Vaguely dened processes.
c. It is a theoretical approach. It is practically impossible.
5. Our “Western Culture”—9%
a. The stock market—short-term focus.
b. Managers being rewarded for short-term results.
c. The tyranny of the urgent.
6. We haven’t had to do RCA in the past—why now—8%
a. Not how I was trained, not how I/we do things. ...
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