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13
Automating Root
Cause Analysis
Introducing
PROACTOnDemand
SM
PROACT
*
is the acronym that we have been using throughout this text to describe our
Root Cause Analysis (RCA) methodology. In this chapter we will introduce the rst
true Internet version of our PROACT Root Cause Analysis Software Application.
This means that there is no need to involve procurement and long budgetary periods
because the user subscribes on an annual basis for a fee that is easily placed on a
credit card. There is no installation, no capital approvals, and no annual maintenance
fees. There is no need for lawyers to negotiate lengthy software licenses. There is
no ...