June 2011
Intermediate to advanced
279 pages
8h 59m
English
Content preview from Root Cause Analysis, 4th Edition
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The Role of Human Error in Root Cause Analysis 95
• Cultural shock (new company takes over, new management, new rules, new
culture conicts with old)
• Politics and perception (employee must play politics he or she does not
agree with in order to survive)
• Taking a promotion the person does not really want (because not taking the
promotion may be career limiting)
• Business by the book (no work creativity can be utilized)
• Conicts between a boss and an employee
• Employee layoffs are coming (fear of unknown employment future)
time PreSSUre
Time pressure is a primary reason people make critical errors. Time pressure surfaces
under many different conditions. The following are some causes of time pressure:
• Finish a customer order ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.