Root Cause Analysis, 4th Edition

66 Root Cause Analysis: Improving Performance for Bottom-Line Results

(e.g., dollars, Euros) to accurately determine loss. We may nd that using another

metric is a more accurate measurement for our business. For instance, we may

want to track pounds, tons, number of defects, etc. But if it is possible, we should

try to convert our measurement into nancial currency. Money is the language

of business and is usually the easiest way to communicate to all levels of the

organization.

Let’s look at a few examples of calculating the loss in Table5.7. In this example,

we are simply multiplying the frequency per year times the impact per ...