June 2011
Intermediate to advanced
279 pages
8h 59m
English
Content preview from Root Cause Analysis, 4th Edition
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189
12
Tracking for Bottom-
Line Results
Consider what we have accomplished thus far in the PROACT RCA process:
1. Established management systems to support RCA
2. Conducted an Opportunity Analysis (OA)
3. Developed a data preservation strategy
4. Organized an ideal RCA team
5. Utilized a disciplined method to draw accurate root causes
6. Prepared a formal RCA report and presentation for management
7. Dened which corrective actions will be implemented
This is an immense amount of work and an accomplishment in and of itself. How-
ever, success is not dened as identifying root causes and developing recommenda-
tions. Something has to improv ...
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