June 2011
Intermediate to advanced
279 pages
8h 59m
English
Content preview from Root Cause Analysis, 4th Edition
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90 Root Cause Analysis: Improving Performance for Bottom-Line Results
• Is what we accomplish documented?
• Is goal attainment recognized by leadership?
A good accountability system is one in which we help each other by reminding
each other of the agreed-upon strategy. If help is needed for another employee to
meet the performance criteria agreed upon, it is given (within reason).
Characteristics of a poor accountability system are as follows:
• Based on fear
• Reward levels are the same for all
• Nonperformers still get a reward
• Low performers do not improve
• Punishment is the same for all with no regard for previous performance
or circumstances
• Does not inspire employees to perform
• Inadequate teamwork
Accountability issues are
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.