February 2025
Intermediate to advanced
224 pages
6h 35m
English
Content preview from The Survivor's Guide to Enterprise Architecture
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17 A TRUSTED ADVISOR
If you are not the decision-maker (and few enterprise architects are), then you need to be a trusted advisor to those who do make decisions.
One definition of a trusted advisor is based on the trust equation as defined by Maister, Green and Galford in The Trusted Advisor.54 Here, trustworthiness is a function of four key elements: credibility, reliability, intimacy and self-orientation.
People often focus on credibility and reliability, as these are both easiest to achieve and have more objective measures. But unless you are exceptional in these you will also need to build a strong relationship with the people you advise, and demonstrate you are working for their benefit and not your own.
Credibility comes from your knowledge, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.