21 A NEGOTIATOR
Negotiation is a superpower that builds on the skills of influence. Techniques to ‘get to yes’70 are described by Roger Fisher, William Ury and Bruce Patton; techniques used by FBI negotiators are set out in Never Split the Difference: Negotiating As If Your Life Depended On It71 by Chriss Voss and Tahl Raz; and many others are also available, all to help with handling the difficult conversations. You may not be leading a negotiation but as an enterprise architect you will be involved with many.
WHY DO NEGOTIATIONS GO WRONG?
So, what goes wrong? The first mistake is simply not preparing for the negotiation; the second is not listening before negotiating. In 15 minutes, you could probably make a list of mistakes you have seen ...
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