25 THE UNKNOWN UNKNOWNS
In 2012 Donald Rumsfeld (US Secretary of Defense) was being interviewed about the evidence linking Iraq’s government to weapons of mass destruction. He famously used the phrase: ‘There are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns – the ones we don’t know we don’t know.’
There are plenty of unknowns in enterprise architecture work. We have to work with uncertainty, ambiguity, perceptions, estimates, and allow ourselves selective ignorance to manage the complexity and details of a modern organisation.
IMPOSTER SYNDROME
The pressure to be an expert in multiple domains can lead ...
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