February 2002
Beginner to intermediate
240 pages
3h 16m
English
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Chapter 5. Good Citizenship Counts!
All other things equal, most managers want employees who will do more than their usual job duties. They want employees who will go beyond expectations. Employees who exhibit discretionary behavior that is not part of their formal job requirements, but that promotes the organization’s operations, are said to be good citizens. And in today’s workplace, where flexibility is critical, jobs are fluid, work is often done in teams, and job descriptions frequently fail to include all the essential tasks that need to be done, top performing managers need individuals who display good citizenship behavior.
What is good citizenship behavior? Examples include making constructive statements about their work group and the organization, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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