February 2002
Beginner to intermediate
240 pages
3h 16m
English
Doesn’t it seem intuitively logical that happy or satisfied workers would be productive workers? Most of us think so. But intuition can often lead you astray and this is one of those cases.
A lot of companies spend serious money in efforts to increase employee job satisfaction. They introduce flexible work hours, provide onsite child care facilities, support generous retirement plans, create architecturally attractive work places, and the like in the hope of increasing employee satisfaction. Then management is disappointed when employee turnover continues to be high and productivity fails to improve. The truth is that while there may be a positive correlation between satisfaction ...
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