February 2002
Beginner to intermediate
240 pages
3h 16m
English
Emotions are part of our lives. That is, we not only think, we feel! But the field of management has been guilty for a long time of treating employees as if they’re nonemotional. All work behavior is assumed to be fully rational. While this makes for simpler analysis of workplace behavior, it also creates highly unrealistic and inaccurate assessments.
Why have management studies tended to downplay emotions? We can offer two possible explanations. The first is the myth of rationality. Since the late 19th century and the rise of scientific management, organizations have been specifically designed with the objective of trying to control emotions. A well-run organization was viewed ...
Read now
Unlock full access